National Grid's commercial customers in Massachusetts participate primarily through the statewide Mass Save program, which National Grid co-sponsors alongside Eversource and other participating utilities. The combined Mass Save framework offers prescriptive incentives for standard LED retrofits, custom incentives for larger projects, and specialized small-business pathways.
REQUEST PROGRAM REVIEWCentral Massachusetts and parts of southeastern Massachusetts (Worcester County and surrounding regions). National Grid serves approximately 1.3 million electric customers across this Massachusetts footprint. (National Grid's former Rhode Island operations were divested to Rhode Island Energy in 2022.)
National Grid (Massachusetts and Rhode Island operations) operates as a subsidiary of National Grid plc.
What the program covers:
National Grid's commercial customers in Massachusetts participate primarily through the statewide Mass Save program, which National Grid co-sponsors alongside Eversource and other participating utilities. The combined Mass Save framework offers prescriptive incentives for standard LED retrofits, custom incentives for larger projects, and specialized small-business pathways.
How the application process works:
Commercial customers in National Grid territory typically engage Mass Save for lighting rebates, with National Grid coordination on project-specific elements. The process follows Mass Save's pre-approval and documentation requirements, with National Grid serving as the customer's utility throughout. Multi-state operators benefit from the statewide unified structure.
Echelon manages applications for National Grid customers through the Mass Save centralized portal. The unified statewide structure makes Massachusetts particularly efficient from a rebate administration standpoint compared to states with utility-by-utility submission requirements.
National Grid is one of several utilities serving commercial customers in Massachusetts. For the full state-level rebate picture including additional utilities and regional considerations, see the Massachusetts rebate page.
All 4 major utilities serving Massachusetts commercial customers, plus state-specific regulatory framework and project considerations.
How Echelon handles rebate paperwork end-to-end across every program we work with. Service overview, documentation requirements, and typical timelines.
DLC-listed fixtures, AGi32 photometric design, OSHA-certified crews, full commissioning, and rebate paperwork captured under your name.